Returns & Exchanges
At Métier, we stand behind the craftsmanship of our garments and offer a seamless 30-day return policy for items in their original, unworn condition. We want to ensure your experience is as refined as our collections, providing full refunds or exchanges to guarantee your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and postal code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.
Affix the Label
Download and print the pre-paid shipping label provided by our portal and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier service and retain your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing