Frequently Asked Questions
Discover everything you need to know about shopping with Métier.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days for domestic orders and 7-14 business days for international destinations.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our concierge for styling advice.
Where are Métier garments produced?
We are committed to ethical craftsmanship. Our collections are designed in-house and manufactured in certified ateliers that prioritize fair labor practices and high-quality textile standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my Métier pieces?
To preserve the longevity of your garments, we recommend following the specific care instructions on the internal label. Most of our delicate fabrics benefit from cold hand washing or professional dry cleaning.